Vintarra & Co. offers a 7-day return window from the date you receive your item. Return requests must be submitted within this timeframe to be considered. Orders canceled more than 24 hours after purchase are subject to a 30% restocking fee.

A $25 return shipping fee applies to all approved returns or exchanges.

Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or incorrect, contact us promptly so we may review and resolve the issue.

The following items are final sale and not eligible for return:

• Custom, special-order, or personalized items

• Sale items

• Gift cards

• International orders

To ensure the fastest resolution, we recommend returning the eligible item and placing a new order once the return has been approved.

For any questions regarding returns or exchanges, please contact Vintarra & Co. directly.

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued automatically to your original method of payment within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at sales@vintarracompany.com